About EAC FirstStop
FirstStop aims:
- to provide clear and independent information and advice on care and housing for older people;
- to be a sustainable service for the long term, supported equally by charitable funders, Government and commercial organisations;
- to grow in partnership with local services to provide an accessible service to all older people, their families and carers.
FirstStop Advice Line
The Advice Line is staffed by Advisors skilled in each of our areas of expertise - care, housing, finance and rights. Our Freephone number provides access to the specialist knowledge and experience of all the partner organisations involved in delivering this unique service.
More about the FirstStop Advice Line
FirstStop website
This website will grow to provide a comprehensive source of information for older people, their families and carers. Its local content will gradually increase, and it will also provide a forum for older people to share their experiences of care with others.
More about the FirstStop website
FirstStop training programme
This aims to build the capacity of professionals and volunteers who work with older people to provide information about the full range of housing, support and care options open to them. Delivered by Care & Repair England, it comprises both a regional programme of training events and a self-training module.
More about FirstStop training
FirstStop working in partnership
FirstStop aims to work with local authorities and local agencies that provide, or would like to provide, housing and care advice services. We believe we have much to contribute, but do not have any rigid model of how we might add value in local circumstances. Our first newsletter illustrates some of the possibilities we would like to discuss.
Download FirstStop Newsletter
FirstStop partners
FirstStop Advice is currently working with 13 lead partner organisations across England, including County and District Councils, Home Improvement Agencies, Age Concern Organisations and older people's groups.
More about the FirstStop partners