FirstStop's Advice Line is open Monday to Friday, 9am to 5pm, to offer the best independent information and advice available on all aspects of care and housing for older people.
Tel: Freephone 0800 377 7070
Tel: from mobiles/overseas +44 203 519 6002
Live Chat via our Housingcare website (limited hours)
Read more about members of our national advice team
Contact details of our local partner organisations can be found on the FirstStop Local Services page.
All professions and volunteers who work with older people are welcome to signpost clients to FirstStop Advice, and we would be grateful for your help in promoting the service.
Download order form for FirstStop literature
A partnership agreement between FirstStop and Preston Care & Repair, signed on 1st July 2015, aims to imp
This week sees the launch of an upgrade to EAC’s popular online HOOP tool - both the national or universa
The Department has sponsored FirstStop since 2009, and is supporting its expansion during 2015-16.
Comic Relief funded FirstStop's Managing Money Better project, including our housing and care costs toolkit.
Nationwide is funding our 'Live safely and well at home' project including events across the country.
FirstStop is led by the charity Elderly Accommodation Counsel (EAC) working in partnership with other national and local organisations.© 2015 Elderly Accommodation Counsel, 3rd Floor, 89 Albert Embankment, London, SE1 7TP. Registered charity number 292552. Company number 1955490.
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