FirstStop's Advice Line is open Monday to Friday, 9am to 5pm, to offer the best independent information and advice available on all aspects of care and housing for older people.
Tel: Freephone 0800 377 7070
Tel: from mobiles/overseas +44 203 519 6002
Live Chat via our Housingcare website (limited hours)
Read more about members of our national advice team
Contact details of our local partner organisations can be found on the FirstStop Local Services page.
All professions and volunteers who work with older people are welcome to signpost clients to FirstStop Advice, and we would be grateful for your help in promoting the service.
Download order form for FirstStop literature
A new report makes the case for integrated information and advice spanning housing, care and finance.
Housing Minister Brandon Lewis took the opportunity of a visit to Age UK Norfolk this morning to publicly
FirstStop is led by the charity Elderly Accommodation Counsel (EAC) working in partnership with other national and local organisations.© 2015 Elderly Accommodation Counsel, 3rd Floor, 89 Albert Embankment, London, SE1 7TP. Registered charity number 292552. Company number 1955490.
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