Frequently asked questions

Here are some frequently asked questions with our answers (click on the question to view the answer). For further information, please call the FirstStop Care Advice Line on 0800 377 7070 (from mobiles/overseas call: +44 203 519 6002), or email info@firststopcareadvice.org.uk.


What are the alternatives to moving into a care home?

Moving into a care home is a big step and there may be alternatives, particularly if you would prefer to stay in your own home. Services that can help you stay in your own home include:

  • Help with personal care such as getting up, going to bed, washing and dressing.
  • Meals service.
  • Equipment to help you manage in the kitchen or bathroom or move around indoors or outside.
  • An alarm system so that you could call for help in an emergency.
  • Alterations such as grab rails, stairlifts or ramps.
  • Day centres or clubs.
  • Nursing and other health services.
  • Help for the carers who look after you.
  • Respite care to give you or your carer a break.

You may also want to consider moving to a kind of housing that is easier to manage or has help or care services available on site. Examples include:

  • Retirement (sheltered) housing
  • Extra care housing
  • Housing specially designed for people who use wheelchairs or have specific cultural needs.


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NEW! Summer 2012 Training dates
NEW! Summer 2012 Training dates

Following the success of its Spring 2012 programme FirstStop publishes new dates for Summer 2012

Growing demand for older people's advice service

FirstStop, the independent housing options advice service for older people is rapidly expanding its local


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