Frequently asked questions

Here are some frequently asked questions with our answers (click on the question to view the answer). For further information, please call the FirstStop Care Advice Line on 0800 377 7070 or email info@firststopcareadvice.org.uk.

Can my relative be forced to go into a care home against their wishes?

Can we avoid the means test for care fees ?

How are care services paid for?

How can we mitigate against future care costs ?

I am living in my own home, but think that I need a bit of extra help so I can cope. How do I arrange this and what do I need to think about?

I am looking for a care home. What questions should I ask?

I've been told that if I put my house, assets and investments into a Trust, and at a later date, have to go into a residential/nursing home, the value of these cannot be taken into account when calculating how much I would have to pay towards the care home fees, as they effectively don’t belong to me. Is this the case?

My house is very draughty because it needs a new roof and windows. But I do not have the money to pay for the repairs. What can I do?

My relative has been asked to pay a 'third party top-up' toward the cost of my care home fees. Is this correct?

What are the alternatives to moving into a care home?

Will my parents have to sell their home to pay for care fees?

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FirstStop is led by the charity Elderly Accommodation Counsel (EAC) working in partnership with other national and local organisations.
© 2012 Elderly Accommodation Counsel, 3rd Floor, 89 Albert Embankment, London, SE1 7TP. Registered charity number 292552. Company number 1955490.

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