Choice based lettings
Choice-Based Lettings (CBL) allows applicants for social housing (and tenants who want to transfer) to apply for vacancies which are advertised widely in the neighbourhood (e.g. in the local newspaper or on a website).
Applicants can see the full range of available properties and can apply for any home to which they are matched (e.g. a single person would not be eligible for a 3-bedroom house). Priority is given to those with urgent needs, but where possible properties are allocated on the basis of who has been waiting the longest. Authorities provide feedback that helps applicants to assess their chances of success in subsequent applications.