Local Quality Standards

Our Quality Standards Framework for FirstStop local partner services will be published in September 2013.

This will set out the standards we expect all partners working with us in the FirstStop Advice network to meet, how we expect them to measure their performance and how EAC will monitor their performance. How well their clients are satisfied with their services will be the main measure their performance.

EAC National Housing for Older People Awards
EAC National Housing for Older People Awards

As the 2014 Awards are launched, we look at what they offer our FirstStop partners

Living safely and well at home with FirstStop Advice
Living safely and well at home with FirstStop Advice

April saw FirstStop’s Living Safely and Well at Home initiative pick up speed. A joint effort by Care & R


Bookmark and Share