Orbit East Care & Repair

Orbit East Care and Repair is a Home Improvement Agency (HIA) and offers a number of services to enable people to continue to live independently in the community. We work in partnership with Local Authorities across Suffolk to help you to improve repair or adapt your home. We provide a range of advice, support and services to help you live in the type of home you want and need, now and long into the future.

Housing Options – As needs change in later life it is sometimes difficult to know what to do or what options might be available. Orbit Care and Repair has a helpful and free advice service for older people who may need support to make decisions about their accommodation or living arrangements. We can help with:
•    Having aids and adaptations installed
•    Help to organise repairs
•    Having extra support for practical care needs
•    How to be involved with the local community
•    Moving to somewhere more suitable
•    Maximising income

Our services

Orbit East Care & Repair (Suffolk) offers a range of services for older people in the Suffolk area. Please click on any of the links below to find out more.

Examples of our work

If your needs change in later life, it can be difficult to know what to do or where to turn. Our housing and care options service provides free, independent advice and information for older people, their families and carers on the subject of housing and care options in later life.

We can:

  • provide extra support for practical or care needs
  • give you advice on how to be more involved in your local community
  • help you move to another home which is more suitable for your needs
  • help you maximise your income
  • help you repair and improve your home
  • combat reduced mobility and isolation
  • provide advice, information and training to combat hoarding
  • provide assisted technology

Key people and contact details

Mike Scarlett heads the service.

Judith Owen is our Housing Options Caseworker. Contact Judith by email: Judith.owen@orbit.org.uk

Main office contact details:
Telephone: 0800 121 7711
Write: Suite 4, 1 Northern Way, Bury St Edmunds, Suffolk IP32 6NH


Orbit East Care & Repair (Suffolk)

News about us

De-clutter your home!

We are currently recruiting for two Specialist Caseworkers to work on a new project to support people who need some help to de-clutter their home. We have secured funding for a year from Orbit’s Community Investment Fund to help us to establish the project and support our other services. Anyone who needs help to clear rooms so that they can have adaptations fitted will get the support they need to recycle, store or clear their belongings. The support will be based on a therapeutic working relationship based on trust and respect. We will also offer the service to anyone who needs or wants to de-clutter for other reasons. The Caseworkers will be based in Suffolk and Coventry.

It is estimated that around 2% of the population have tendencies to hoard items that impacts on their health and wellbeing. This new project will build on work started by Orbit’s Hoarding Training and Development Officer to develop a Compulsive Hoarding Toolkit to help guide and support organisation’s when working with clients with hoarding tendencies.