The FirstStop local network

Formal partners

There are now over 20 formal local FirstStop partners, some covering a whole county, some a city or smaller area. Over half are Age UKs or Age Concerns, a number are Home Improvement Agencies and there are also Local Authorities and independent not-for-profit organisations.

Thanks to support from DCLG, and previously the Big Lottery Fund, over the last 5 years EAC has been able to help fund housing options advice services run by some of these partners. The current DCLG funding programme is supporting 15 services and will expand during 2015-16.

View details of all FirstStop local partners and the services they provide

Read about how FirstStop works with its local partners

Informal parterships

Over the years, EAC has forged collaborative arrangements with many more local advice services. We have made it our business to know what they do, so that we can confidently signpost clients to them for information or services that we can't provide. Similarly we have always encouraged other agencies to signpost to us whenever they think we could be of use.

This collaborative approach underpins the FirstStop model, and we continue to work closely with many organisations with which we do not have a formal contractual arrangement.

The Care & Repair England network

Through our national partner Care & Repair England we, and all FirstStop partners, are plugged into a number of projects which can provide support to our clients.

For example, we have access to a growing number of older peer advisors, volunteers and support groups through its Silver Links pilot projects currently operating in Bristol, Leeds and Manchester.

Visit the Silverlinks blog

First Contact services

First Contact schemes encourage local service providers to work together to identify vulnerable people in their community and connect them to the services they need to be healthy, safe and independent.

FirstStop has made contact with 34 First Contact schemes in England and Scotland, and offered the support of the FirstStop partner network wherever useful. Conversely FirstStop partners can access the detailed local knowledge that First Contact service managers and members have.

>Locate FirstContact services

Leading I&A organisations set out the case for what they do
Leading I&A organisations set out the case for what they do

A new report makes the case for integrated information and advice spanning housing, care and finance.

DCLG announces new funding for FirstStop network
DCLG announces new funding for FirstStop network

Housing Minister Brandon Lewis took the opportunity of a visit to Age UK Norfolk this morning to publicly

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