Age UK Croydon

Age UK Croydon provides a range of information, advice and support services to ensure older people are able to live as independently as possible.  We believe that later life should be an enjoyable and fulfilling experience. Our advice services are accessible at our Katharine Street and Brigstock Road offices; community and outreach venues across the borough; Croydon University Hospital; home visits and our Telephone Helpline. 

Age UK Croydon is part of the FirstStop ‘Managing Money Better’ project funded by Comic Relief under their ‘Managing Money Better programme’ to help provide in-depth tailored advice on the financial issues that older people face when making decisions about their housing and care options. The organisation is concerned that this part of its service reaches people who may be particularly vulnerable such as elders from black and minority ethnic communities and those facing eviction or homelessness.

Smart Health and Home Services are based in Brigstock Road, offering a range of healthy lifestyles activities and advice, as well as a range of ‘charged for’ services including Help@Home and Nail Cutting. 

Age UK Croydon

Our Services

Click a link above for more information about our service and how to contact us.

An example of the work we do

Mrs A lived in a bedsit. She suffers from severe arthritis and cooks in a shared kitchen before carrying it up to her room.  She is unsteady on her feet and often has to crawl upstairs, recently scalding her foot after dropping a hot drink.  Mrs A has no living space other than her bedroom.  The property is infested with cockroaches. She was very emotional and broke down during our meeting saying she has been intimidated by her landlord.

Sheltered housing applications were completed and submitted to the council and housing associations.  After two days, Mrs A was visited by CCHA, viewing and accepted a one bedroom ground floor flat.  Two weeks after our first meeting, Mrs A signed her tenancy agreement.  A budgeting loan and money from a trust fund was arranged, helping towards the cost of removals and furniture.   Mrs A was also referred for debt management help.

Age UK Croydon

Key people and contact details

  • Jill Ward is our Advocacy Manager and
  • Irene Jordon is our Age Connect Advice Manager 
  • Linda Bishop is our Information + Advice Co-ordinator
  • Laura Breadon provides our First Stop Housing Advice

Our main office is in Katharine Street, central Croydon, opposite the Clocktower Centre and Croydon Library. We can be contacted here by telephone, fax or e-mail from 9.30 to 4.30, Monday to Friday. The office is open to personal callers from 10.00 to 12.30 and 2.00 to 4.00, Monday to Friday.

Age UK Croydon, 2 Katherine Street, Croydon CR0 1NX

Telephone: 020 8680 5450

Fax: 020 8288 9229



News from Age UK

Age UK Croydon have launched a new Hospital Discharge and Reablement project in partnership with the British Red Cross.  Based in Croydon University Hospital, the project will provide support to people who are about to be or have just been discharged from hospital for up to 8 weeks.

HOOP tool makeover unveiled
HOOP tool makeover unveiled

This week sees the launch of an upgrade to EAC’s popular online HOOP tool.

Leading I&A organisations set out the case for what they do
Leading I&A organisations set out the case for what they do

A new report makes the case for integrated information and advice spanning housing, care and finance.

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