Care & Repair West Norfolk

Our Services

• Housing Choices service (in partnership with FirstStop Advice)
• Advice and assistance on adapting, repairing, and improving homes
• Handyperson service
• Careline alarm service

An example of the work we do

Mr A has serious mobility problems and has difficulty walking around his bungalow even with a stick. Living alone since the death of his wife 5 years ago, his poor balance means that he is in danger of falls and cannot use the bath safely. He admits that he can no longer be bothered to cook. He recognises his frailty and expressed his fear of being alone – and of going into a residential home. But at the same time he had resisted having home care.

Our handyperson became involved simply to remove some of the clutter than Mr A had accumulated. But after that he agreed to having his shower repaired and grab rails fitted. He also agreed to an appointment with our caseworker, gave permission for her to talk to Mr A’s family, and later asked for help to go to look at some sheltered housing near them. Mr A is now well on the way to selling up and moving.

News from our region

Latest version of the A-Z of Norfolk Home Shield Partners Directory released

Home Shield Norfolk is a cross-agency referral service for professionals who work with vulnerable people and their carers. The scheme aims to find ways to support people and help them to stay safe, healthy and happy in their own homes.

Home Shield Norfolk is coordinated by Norfolk County Council and monitored by a steering group of members from partner organisations including Trading Standards, Norfolk Constabulary, the Fire and Rescue Service and Saffron Housing.

Home Shield has recently released the latest version of it’s A-Z directory of partners. By utilising this directory, organisations can keep their knowledge up-to-date on what is available in our county. By using Home Shield they can alleviate the hassle of knowing exactly who to contact, how to contact them, what services are offered and where, as Home Shield will deal with the referral on their behalf. You will find a copy of the Directory here.