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Help & care > Complaints

Complaints about Community Care and NHS Services in England (358kb)
Explains when you can complain, how to go about it and the complaints procedure, if you are not satisfied with the services you are getting from the social services or the National Health Service.
Complaints about Community Care and NHS Services in Scotland (244kb)
Explains when you can complain, how to go about it and the complaints procedure, if you are not satisfied with the services you are getting from the social work department or the local Health Board.
Complaints about Community Care and NHS Services in Wales (604kb)
Explains when you can complain, how to go about it and the complaints procedure, if you are not satisfied with the services you are getting from the social services or the National Health Service.
Home Care Agencies: what to look for (251kb)
Information about home care and nursing agencies, the minimum standards that they should meet, and how to complain

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