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Community care > Finding & choosing

Assessment and Services from your local Council in England (631kb)
The responsibilities of local Councils in England to assess the needs of people who need assistance to carry out daily living tasks. How to get an assessment, what happens, the care plan, and who may provide the services a person needs. It outlines payment for services provided, and the sirect payments scheme.
Home Care Agencies: what to look for (251kb)
Information about home care and nursing agencies, the minimum standards that they should meet, and how to complain
Helping you get the help or care you need.
Helping you choose appropriate housing or care homes.
Helping you decide how best to pay for help or care.
Helping you get what you are entitled to.