Self-help information and advice tools

Our specially developed Housing Options for Older People (HOOP) and Home from Hospital tools can help you to identify what potential difficulties you may be facing and provide information and advice on what support might be available to you.


Our housing questionnaire helps identify any concerns that you may have with your current home. You will then be given suggestions on how to improve or resolve any issues that are preventing you from enjoying your home.

How well does your home suit you?

Home from Hospital

Our home from hospital tool helps you to consider what services, equipment or support you might need when you return home. The tool can also provide details of local services that can assist with the discharge process.

Start planning now.

For professionals

EAC and FirstStop are always striving to provide innovation in information and advice and we believe that our self-help toolkits can offer an additional method of service delivery for local agencies that want to work with us. We are currently developing our Housing Options for Older People (HOOP) tool and looking to work with local organisations.

Work in partnership

We are working with local authorities and housing associations, who see the potential for HOOP to help their customers, as well as their staff. Speak to one our team if you are interested in finding out more.


An essential online tool to take the strain out of forecasting and meeting demand for specialist housing for older people in England and Wales, endorsed by the Department of Health and the Welsh Government.